Support
If something goes wrong in one of our games, or you have a question, email us.
Contact
We reply as soon as we can — usually within three business days.
Please include
- The name of the game
- Your device model (e.g. iPhone 15, Galaxy S24)
- Your OS version (e.g. iOS 18.2, Android 15)
- What you were doing right before the problem appeared
- A screenshot, if the screen looks wrong
Common requests
The game will not start, or it closes by itself
Close the app completely, reopen it, and check the store for a newer version. If it still happens, send us the details above and we will look at the crash reports.
I watched a rewarded ad but did not get the reward
Tell us the game name and roughly when it happened.
I want my data deleted
Requests to access, correct, delete, or restrict processing of your personal data go to the same address. See our Privacy Policy for how we handle them.
Purchases and refunds
Refunds for in-app purchases are handled under the policy of the store where the purchase was made (Google Play or the App Store). Please use the store's refund process first; if that does not work, contact us.